We build the right setup for the best work experience – for developers and designers alike. We empower and trust our teams to continue innovating and driving.
An agile method is an iterative and flexible project management approach that emphasises collaboration, customer satisfaction and continuous delivery of working software. This is enabled by short development cycles (sprints), frequent testing, adaption to changing requirements and feedback.
The Scrum method is an agile framework for project management that emphasises teamwork, self-organisation, and iterative development through a set of roles (Scrum Master, Product Owner), events (sprint reviews), and artifacts (e.g. product backlogs, burndown charts).
The Kano Analysis is a customer satisfaction framework that categorises product features into three or fives types: must have, performance and enthusiasm attributes, as well as indifferent and reverse features.
Expert Reviews are a usability evaluation method in which usability experts analyse a product or system based on a set of predefined criteria or standards in order to identify issues and suggest improvements.
Personas are fictional characters that represent different user types and help us understand customer needs, behaviours and goals. We design products and services that meet their requirements.
A Focus Group is a few people put together to discuss a product, service or idea and give feedback to help us understand their opinions and behaviours.
User Stories are short descriptions of a requirement or a task, written from the user’s point of view. They help us understand the user needs and expectations to guide the development process.
