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IT Infrastructure Specialist (all genders) - Sofia

Reference: 659312
Your Mission
We are searching a motivated candidate for our new Hub in Sofia. As IT Infrastructure Specialist you will responsible for building the IT Infrastructure within MBition Sofia EOOD as well as establishing the IT processes. In addition to your main tasks, you will do the installation and upgrade components, setting up software, assisting with network administration as well as resolving all IT Support issues.


  •  Responsibility for establishing IT processes within Sofia Hub in cooperation with MBition IT Infrastructure Team
  •   Develop infrastructure design and costing for business and IT initiatives, and provide subject matter expertise for strategy and standards development 
  •  Problem Management - responsible for managing the lifecycle of all problems, maintain information’s about problems and the appropriate workarounds and resolutions
  •   Lifecycle Management - responsible for managing the lifecycle of all the infrastructure software
  • Supporting the License and Asset Manager
  • Imaging devices (standard and non-standard devices)
  •  Incident Management and ownership of the Service Desk
Your Profile
  •  You have minimum of 3-5 years of experience in IT or database administration
  •  You have minimum of 3-5 years of experience as IT Support Engineer including different environments: Windows, macOS, Linux, Active Directory, Exchange/Office 365 as well as JIRA software
  •  Experience setting up and troubleshooting various technical equipment such as laptops, video conferencing and mobile devices
  •  Willingness to support on troubleshooting, ownership over finding problem resolutions
  •  Very good communication skills
  • ITIL certification would be a plus
  •  Knowledge of Mercedes-Benz IT corporate tools would be a plus
  •  Very good English and Bulgarian skills, German would be a plus
Why us?
  •  A chance to work on a new generation of Infotainment Systems, which will power millions of cars
  •  An international, interdisciplinary innovation lab, which is part of the Mercedes Benz AG
  •  Agile working methods and open feedback culture
  • Flexible working hours
We look forward to receiving your complete application, including CV (in English) and relevant references with the following information:
  •  Job title and reference number
  •  Salary expectations
  •  Earliest start date
We are proud of our diverse workforce and passionate about having employees from all backgrounds and perspectives. We are and always will be an equal opportunity employer. 
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